The past 7 months at Enterprise Rent-a-car has provided such an insight into what it’s like working in a fast paced, worldwide company. It’s easy to understand how progression and promotions within the company can be made quickly as you are immersed into every aspect of the business, gaining new skills every day.
From the moment you’re introduced to the other members of your branch you immediately are part of the team and want to strive to make the branch the best it can be. Team work and communication are speedily developed at Enterprise as they are both vital to the smooth running of the business. Working well as a team enables you not only to create a fun place to work but also helps motivate you as individuals to achieve more and bounce off each other helping your development.
Furthermore, you also learn how to adapt and communicate with people of different ages and statuses from different aspects of the business; being able to deal with various situations well is something that does come with practice but also ensures you become more confident in your job. This may include customers or local businesses. Being able to develop rapport with customers so that they trust you and may only want to deal with you within your branch is very rewarding. What is more rewarding is when they acknowledge how polite or helpful you were to your colleagues and upper management or simply by buying you flowers!
Building relationships is not only rewarding but vital to growing the business, therefore continuous marketing is necessary; especially with local businesses, body shops and dealerships. There are many different stages of marketing – trying to originally win over the account or simply by maintaining relationships.
Additionally, at Enterprise there is always something to work towards or goals to achieve, so it’s only natural to take ownership for the tasks that you undertake. This may be in customer service or it may be sales. This prompts a “can do” attitude which strengthens drive and work ethic.
All in all, an internship at Enterprise can allow you to gain many transferable skills whilst enjoying a fun and varied place to work!
Rachel Young – University of Kent Business Studies student